Privacy Policy
Last Updated: August 8, 2026
Coastal Power Initiative respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect through our website, how we may use it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit a contact form
- Request assistance
- Make a donation
- Communicate with Coastal Power Initiative
- Sign up for updates or other communications
Depending on how you interact with us, this information may include your name, email address, telephone number, city or ZIP code, and other contact information.
If you submit a Request Assistance form, we may also collect information that helps us understand your household’s emergency power needs. This may include information about ALS, caregiving needs, power-dependent medical or assistive equipment, existing backup power resources, and other information you choose to provide.
We encourage you to provide only the information reasonably necessary for us to evaluate or respond to your request.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, or similar technologies. This may include information such as:
- IP address
- Browser and device type
- Pages visited
- Approximate geographic area
- Referring website
- Date and time of visits
Our website may also use cookies or similar technologies to help the site function properly, understand website traffic, and improve the user experience.
How We Use Information
Coastal Power Initiative may use information we collect to:
- Respond to questions and inquiries
- Review and respond to requests for assistance
- Determine how our programs may be able to help an individual or household
- Coordinate backup power or emergency preparedness assistance
- Process and acknowledge donations
- Communicate with donors, applicants, caregivers, volunteers, partners, and supporters
- Improve our programs, services, and website
- Maintain appropriate organizational and administrative records
- Protect our organization, website, and users from fraud, misuse, or security threats
- Comply with applicable legal obligations
How We Share Information
Coastal Power Initiative does not sell or rent personal information.
We may share information when reasonably necessary to operate our organization or provide requested assistance. This may include sharing information with trusted service providers that help us with website hosting, form processing, email communications, donation processing, technology services, or other organizational functions.
When appropriate and with your permission, we may also share limited information with organizations, vendors, or community partners involved in helping provide equipment, services, referrals, or other assistance.
We may disclose information if required by law or when reasonably necessary to protect the safety, rights, or property of Coastal Power Initiative or others.
Information About Donations
If you make an online donation, payment information may be collected and processed by a third-party payment processor. Coastal Power Initiative may receive information about the donation, such as your name, contact information, donation amount, and transaction details, but we may not receive or store your complete payment card information.
Sensitive Information
Some information submitted through our Request Assistance process may be sensitive.
We use this information for the purpose of reviewing requests, communicating with applicants and caregivers, and providing or coordinating assistance. We seek to limit the collection and use of sensitive information to what is reasonably necessary for these purposes.
Data Security
We take reasonable administrative and technical measures designed to protect the personal information in our possession.
However, no website, email system, electronic transmission, or data storage system can be guaranteed to be completely secure. Please use discretion when submitting sensitive information electronically.
The FTC recommends that organizations limit the personal information they collect, safeguard information they retain, and securely dispose of information they no longer need.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain organizational and financial records, comply with legal requirements, resolve disputes, and administer our programs.
Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of when appropriate.
Children’s Privacy
Our website and programs are not directed to children under 13, and we do not knowingly seek to collect personal information online directly from children under 13.
Third-Party Websites
Our website may contain links to websites operated by other organizations or companies. Coastal Power Initiative is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party services you use.
Your Choices
You may contact us to:
- Ask what personal information you have provided to us
- Request that inaccurate information be corrected
- Request deletion of information when appropriate
- Ask questions about how your information is being used
- Opt out of nonessential email communications
Certain information may need to be retained for legal, financial, program administration, or recordkeeping purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our programs, website, or practices change. The “Last Updated” date at the top of this page will indicate when the Policy was most recently revised.
Contact Us
If you have questions or concerns about this Privacy Policy or the way Coastal Power Initiative handles personal information, please contact us:
Coastal Power Initiative
Austin, Texas
Website: coastalpower.org